Privacy Policy for The Raheli Trust
Effective Date: 1st October 2024
The Raheli Trust is committed to protecting the privacy of our supporters, sponsors, volunteers, and beneficiaries. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information we collect
We may collect the following types of personal information:
• Personal Identifiable Information (PII): Name, email address, phone number, mailing address and other contact details.
• Donation Information: Payment details (processed securely), donation history, and tax receipt information.
• Volunteer Information: Skills, availability, and background checks (if applicable).
• Beneficiary Information: Personal details of individuals receiving assistance, in compliance with applicable laws.
• Technical Data: IP address, device type, and website usage information via cookies (see our cookie policy for details).
How We Use Your Information
We use your personal data for the following purposes:
• To process donations and issue receipts.
• To communicate with you about our programmes, events, and campaigns.
• To manage volunteer applications and assignments.
• To comply with legal and regulatory requirements.
How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
• Service Providers: Trusted third parties who assist in processing donations, managing communications, or hosting our website.
• Legal Authorities: When required by law, such as for fraud prevention or compliance with regulations.
All third parties handling your data are obligated to protect it under strict confidentiality agreements.
Data Security
We take reasonable measures to protect your personal information, including:
• Secure payment processing with encryption.
• Limited access to personal data on a need-to-know basis.
If you suspect any unauthorised access to your data, please contact us immediately at info@therahelitrust.com.
Your Rights and Choices
You have the right to:
• Access & Update: Request access to your personal data and correct inaccuracies.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Deletion: Request the removal of your personal data, subject to legal and operational requirements.
To exercise your rights, contact us at info@therahelitrust.com
Data RetentionWe retain personal data only as long as necessary for operational, legal, and financial purposes. When no longer required, we securely delete your information.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can adjust your browser settings to block or delete cookies. For more details, see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notifications.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Raheli Trust
By engaging with our charity, you agree to the terms outlined in this Privacy Policy. Thank you for supporting our mission.